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Author Topic: Social Responsibilities of Charities and NPO's
Flowbee
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Babbler # 1909

posted 16 July 2003 02:59 PM      Profile for Flowbee     Send New Private Message      Edit/Delete Post  Reply With Quote 
I received an email from a friend in the U.S. this morning probing opinion on an issue he is dealing with. I figured I would toss it out to babblers and see what their thoughts are.

He has become involved with a charity down there that is organizing donations (cash, toys, etc...) for Iraqi children. They have come up against a hurdle that I imagine faces many charities and NPO's. Many in the organization are reluctant to accept credit card donations given the spiraling consumer debt in the U.S., much of which can be directly attributed to credit cards. On the one hand as a socially conscious organization, they don't want to contribute to this problem, but on the other they understand the competition involved in getting dollars, of which convenience plays a large part.

Another example could be: Does the Canadian Cancer Society have the responsibility to employ a recycling program if they know that doing so will remove $1000 from their bottomline each month, thereby hampering their ability to carry out their mandate?

I guess the overarching question is, At what point should charities and / or NPO's allow their mandate to supercede any other social responsibilites?

Tangentially, it also brings up the issues of charities competing against each other, charities competing against other organizations offering goods and services and competitive advantages associated with these dynamics (contra-agreements, tax benefits, altruistic tendencies, etc...)


From: Id | Registered: Dec 2001  |  IP: Logged
Mr. Magoo
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posted 16 July 2003 04:11 PM      Profile for Mr. Magoo   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
IMHO (and this really is just MHO), charities and NPO's, (as well as businesses and corporations), should take responsibility for:

a) those things they directly do, and
b) those things for which only they can reasonably take responsible action

So yes, they should recycle. They're directly creating the waste, and nobody else can (or should) do it for them.

On the other hand, I don't see spiraling consumer debt as being something they've caused, and I don't think that they should be jumping in to take responsibility for any consumer's overspending. That's for the consumer to do or not do.


From: ø¤°`°¤ø,¸_¸,ø¤°`°¤ø,¸_¸,ø¤°°¤ø,¸_¸,ø¤°°¤ø, | Registered: Dec 2002  |  IP: Logged
Tommy Shanks
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posted 16 July 2003 04:44 PM      Profile for Tommy Shanks     Send New Private Message      Edit/Delete Post  Reply With Quote 
Oh, I agree, people with "spending" issues should be a charities best friend, not someone to worry over.

The Banks do that for them.


From: Toronto | Registered: Sep 2002  |  IP: Logged
Michelle
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posted 16 July 2003 07:41 PM      Profile for Michelle   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
I have often wondered that myself about charities that accept credit card donations. I've never really liked that very much either, although I have contributed to charities that way in the past. It's true that it IS convenient.
From: I've got a fever, and the only prescription is more cowbell. | Registered: May 2001  |  IP: Logged
Tommy_Paine
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posted 16 July 2003 09:13 PM      Profile for Tommy_Paine     Send New Private Message      Edit/Delete Post  Reply With Quote 
I think the primary responsibility of a Charity or NPO is to ensure that as high a percentage of money raised goes to the cause they are raising the money for, and to be ultra-transparent on that issue.

For example, I believe that credit card companies charge a fee to the retailer or, in this case, the fund raiser. If that's higher, for example than the cost of people sending personal checks, then people ought to be made aware that less of their donation goes to the target than what would other wise-- or visa versa. I suspect in my example that the personal check route would involve more overhead. I guess it would depend on how much work is done by paid workers as opposed to volunteers.

If the choice of the NPO or charity is to be ultra socially conscious, and there's a cost associated with it, I think that's a valid decision for them to take. As long as the donators are made aware of how it effects their donation.


From: The Alley, Behind Montgomery's Tavern | Registered: Apr 2001  |  IP: Logged
Southside Red
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posted 16 July 2003 10:14 PM      Profile for Southside Red   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
I have often wondered myself about charities - not whether they should accept credit card payments or recycle, but whether they should exist at all.

Prime examples: food banks. The first food bank in Canada, the Edmonton Gleaners Association was started in the early 80's to ensure that supermarket food past its "sell by" date did not go to waste. Stores donated the food to missions to help the homeless. Increasingly, as welfare rates did not cover the cost of food and rent, the food bank started to assist families and individuals. Throughout the eighties, food banks were the fastest growing industry in Canada, with one in almost every city and town, and eventually, a national association of food banks.

In the late 80's the Halifax food bank served the provincial government notice that since the government was responsible for supporting people with no other source of income, they would close in five years. As far as I know, they are still operating.

With the assurance that people would be fed no matter what, Ralph Klein felt free in 1993 to cut welfare rates by 20%. A number of other provinces followed suit (and I believe that B.C. is planning drastic cuts as well).

Where do we go from here? Volunteers at the food banks are busy. Nearly 20,000 people a month use the Edmonton food bank. Do we hold poor people for ransom because the government is not living up to its mandate?

There are many charities that only exist because poor people cannot afford basic necessities. Here, we have the Food Bank, Coats for Kids, Tools for Schools, Sport Central, and many others. Middle and higher income people are bombarded with request for donations, all for worthy causes. In my mind, if they donate at all, they have forgotten that they already pay for all this through taxes. In effect, they pay twice for the same services.

I can see donating to charities that make people's lives easier, such as those that buy wheelchairs or scooters or vans to provide more independence to the disabled. I can see donating to send a terminally ill child and her/his family on a trip-of-a-lifetime. I can see donating to build or to beautify a park in memory of veterans.

What I disagree with is donating money to charities that exist to subsidize government departments such as social services, education or health care. It doesn't matter one whit if they accept credit cards or if they recycle.


From: Edmonton, AB | Registered: May 2003  |  IP: Logged
Pogo
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posted 16 July 2003 10:28 PM      Profile for Pogo   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Southside Red:
I have often wondered myself about charities - not whether they should accept credit card payments or recycle, but whether they should exist at all.

I attended a City Council meeting and listened to them discuss a zoning discussion. They were putting more car on provincial overpass that was already suffering from overload. The answer offered was that they won't fix the problem until it is so big it stair them in the face. I don't think that we can do that with caring for people. In Richmond we just opened a second food bank. Until now the people in that area just suffered. The Provincial government has eliminated legal services for the poor, we are working to find other sources of money.

The people who need these services would have to suffer twice as much before most of these governments would give them half as much. To me it isn't worth it. I see real people out there in real suffering I can't walk away. I can't use them as a tool for changing government policy. Sorry.


From: Richmond BC | Registered: Aug 2002  |  IP: Logged
Foxer
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posted 16 July 2003 11:23 PM      Profile for Foxer     Send New Private Message      Edit/Delete Post  Reply With Quote 
To be honest - and remember this is just a thought - I'd rather prefer to see org's other than the gov't handle such charitable issues.

The gov't somehow manages to waste a tremendous amount of money to get a bare trickle to the front line. And there's very little accountability, they can do a lot of 'shuffling' to make it hard to tell how those dollars are spent. I would see people pay lower taxes and donate to charity. It's easier to fix a smaller org like that. I've never really believed the gov't should be the primary caregiver for the needy. What the hell does the gov't know about people? hehehe

As for credit cards, for your concerns to be relevent you'd have to argue that by NOT accepting credit cards, the individual who apperently cannot control their spending habits is NOT going to max out the card on something else. To strenghten that, the cash you take from them instead would have gone to the credit card bills anyway - so one way or another you're not helping their debt situation.

So - feed the hungry, or a new 'ronco slice-o-matic', the cards going to get it anyway. It's a seperate issue and it's just not part of the same problem.

[ 16 July 2003: Message edited by: Foxer ]


From: Vancouver BC | Registered: Jul 2003  |  IP: Logged
redshift
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posted 16 July 2003 11:32 PM      Profile for redshift     Send New Private Message      Edit/Delete Post  Reply With Quote 
maybe we should expect the banks to fund and operate them , with executives filling plates, swamping floors and cleaning toilets. say three days a week for 4 hours , and every other saturday. community gardens and methane gas plants funded by industry, as training schools.
the unions will staff and supervize and fund.
harmony and balance.

From: cranbrook,bc | Registered: Oct 2001  |  IP: Logged
Foxer
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posted 16 July 2003 11:41 PM      Profile for Foxer     Send New Private Message      Edit/Delete Post  Reply With Quote 
Hehehe - I wouldn't hold yer breath redshift
From: Vancouver BC | Registered: Jul 2003  |  IP: Logged
Southside Red
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posted 17 July 2003 07:13 AM      Profile for Southside Red   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
Please don't misunderstand me - I am definitely not saying that charities are bad, even charities that subsidize what I consider the responsibility of government. The people who work in food banks, etc. are kind and very well-meaning. My point is that as governments continue to cut back, the charities are reaching a breaking point - especially food banks. In Edmonton, it is so bad that people are given one food hamper per month, and are not allowed to return until the next month. Each hamper is meant to last 3 - 4 days. A single parent with 2 children receives approximately $1000 per month on welfare. A two bedroom apartment averages $700, plus utilities (about $100). Add in transportation, personal care items, and a phone to look for a job, and the food money lasts about 1 week. The food banks try as hard as they can, but there are so many people in the same situation, they have had to put limits on the amounts they give each family.

I think that we need to remember why governments started the welfare system in the first place - because charities were unable to provide for everyone who needed help. They are unable to do so now.

And sorry, Foxer, but charities are not necessarily more efficient. Most of their workers are volunteers, so their labor costs are negligible. The buildings are usually donated, as are all the supplies they distribute. Having the government provide the services is more expensive, yes, definitely. But since the system and staff are already in place, any increase in rates would, in theory, go directly to poor people.

I don't believe we should close food banks immediately. What I do believe is that all of us, working or not, should lobby the government to provide an amount adequate to cover the real cost of living, for those unable to work or for those raising children below school age. We should not accept feeling as though we have torather than choose todonate in addition to paying taxes.

Just as an aside, a couple of years ago, Alberta's provincial government decided to cut back on the number of people who collected AISH (Assured Income for the Severely Handicapped) pensions. Social workers were told to quietly contact each of their clients, to find out if there was any kind of work they could do, then discontinue the AISH pensions and subsidize them at the same rates welfare recipients get (a difference of about $300 a month for a single person). This stopped immediately when the front page headline in the Edmonton Journal read "Blind Paraplegic told to find work". Readers were rightly horrified.

We can, through letters to politicians, through votes, and through legal action if necessary, force governments to accept responsibility. All we need is the will. But we need to do it together. Poor people are afraid that if they speak out, the little money they get will be discontinued. They don't want to criticize food banks, because the volunteers there work hard and really do try to help.

The reality is that poor people need more than a food hamper once a month. They need a secure enough income that they can plan for more than a week at a time. They cannot get that from charity.


From: Edmonton, AB | Registered: May 2003  |  IP: Logged
Pogo
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posted 17 July 2003 10:51 AM      Profile for Pogo   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
The basic living assistance provided by charities would not be assumed by government at anything close to the level provided by the charities. Anyone saying we should abandon charities and force government to change is saying we should use the recipients of the charity as political pawns.
From: Richmond BC | Registered: Aug 2002  |  IP: Logged
Trisha
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posted 17 July 2003 11:47 AM      Profile for Trisha     Send New Private Message      Edit/Delete Post  Reply With Quote 
The problem is not caused by the charities stepping in to try to help people, it's caused by the government not looking at the reality of what their policies have caused. It's the fault of job cutbacks (and don't give me the usual bull about job creation, it has only happened in certain areas and was not enough to cover all the jobs still being cut daily). It's the fault of reducing the incomes of those on social services or not keeping up with cost of living realities. It's the fault of people who are believing the lies about how people on welfare and other services are all lazy, don't want to work and live high on the hog and support the cuts. It's the fault of increasing education costs for those trying to get retraining and reduction in government retraining programs. It's the fault of those who don't write letters supporting groups who are fighting for affordable housing, affordable child care, affordable transportation, affordable legal representation and a system of collecting support payments that really works and doesn't endanger the spouse, all factors which keep families in poverty. It's the fault of those who don't object to evictions or don't support emergency shelters and food banks.

The only people it's not the fault of are those who are trying to find a way out of the poverty trap.

The majority of food banks are trying to help 8 times the number of people they did just a few years ago. Donations are not high enough to cover this number of people. Still the government insists that putting someone under unreasonable hardship will urge them to get work. They cut incomes so there is no place to live, no food to eat, no money for transportation to job search, no way for a potential employer to contact the person (telephones are not considered a necessity and have to be paid for out of food money), no decent clothing to wear to an interview if they get one. Is it any wonder people give up trying?

Most charities no longer get government subsidies or support so they can't afford to take up the slack. Charities cannot fully support people whose options have been cut off by the government. As was pointed out on another thread, a certain amount of poverty is necessary for the economy. The government uses stacked statistics to convince people that the poverty level is not as high as it is. The statistics are based on REPORTABLE situations, such as a reduction in people on welfare rolls, reduction in people on EI, etc. None of these estimates can include homeless people or those suffering from partial support from government programs or working with inadequate incomes. These people are invisible to the government.

So, to address the issue that started this thread, I think charities for essential assistance cannot afford to be choosy about how they get enough money to be real help to people and must ensure that as much as possible goes directly to this mandate.


From: Thunder Bay, Ontario | Registered: Apr 2001  |  IP: Logged
Cougyr
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posted 17 July 2003 02:47 PM      Profile for Cougyr     Send New Private Message      Edit/Delete Post  Reply With Quote 
There was a backbench MP, a few years back, who tried to get a bill through requiring charities to declare their financial records. Apparently, many charities have directors who get terrific perks: lavish salaries, cars, golf club memberships, etc. One likes to believe that donations go to the needy, not some executive. Some charities fought back and the bill was tossed out.
From: over the mountain | Registered: Nov 2002  |  IP: Logged
Lima Bean
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posted 17 July 2003 03:08 PM      Profile for Lima Bean   Author's Homepage        Edit/Delete Post  Reply With Quote 
quote:
There was a backbench MP, a few years back, who tried to get a bill through requiring charities to declare their financial records. Apparently, many charities have directors who get terrific perks: lavish salaries, cars, golf club memberships, etc.

I think it was probably in response to such suggestions/allegations that a lot of NPOs started making their books public as a matter of practice. There was an article in the Star (maybe even a series over a couple of weeks) about large NPOs and their budgets. The one I was working for offered up the percentage of funds spent on the various programs and administration, as well as the salaries of the CEO and the VPs, publishing the info on their website, and volunteering it to the paper.

It's possible that smaller charities are fronts for their bigwhigs to get rich, but I think most are philanthropic at heart, and do their best to provide service or whatever in accordance with their mandates. I don't really believe that that many of them are crooked. At least I hope they're not.


From: s | Registered: Aug 2002  |  IP: Logged
Southside Red
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posted 17 July 2003 04:52 PM      Profile for Southside Red   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
Originally posted by Pogo
quote:
The basic living assistance provided by charities would not be assumed by government at anything close to the level provided by the charities. Anyone saying we should abandon charities and force government to change is saying we should use the recipients of the charity as political pawns.

Pogo, I'm not sure what you mean when you say the basic living assistance provided by charities, etc.

Charities do not provided basic living assistance. They do provide emergency food, clothing and sometimes short-term shelter. Recipients only receive what the charities are able to give, not what they require to live.

Also, I am not saying we should "use recipients as pawns". I am saying that, as a long-term goal (and while continuing to support charities) we should be looking at ways to force the government to live up to their responsibility of helping people who have no other means of support.


From: Edmonton, AB | Registered: May 2003  |  IP: Logged
Pogo
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posted 17 July 2003 05:36 PM      Profile for Pogo   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
Southside Red I combed your posts looking for what I thought was there saying that you wanted us to close charities to force the government to act. Found nothing. I am in the wrong for insinuating that previous posts were indicating this. Please accept my apologies.
From: Richmond BC | Registered: Aug 2002  |  IP: Logged
Cougyr
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posted 17 July 2003 06:32 PM      Profile for Cougyr     Send New Private Message      Edit/Delete Post  Reply With Quote 
Check this: John Bryden, MP
From: over the mountain | Registered: Nov 2002  |  IP: Logged

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